KOORUI · Contact & support

Contact Us

Product guidance, technical support or a new partnership. Tell us how we can help.

Here to help

Let's talk.

Contact the KOORUI team for product guidance, support and partnership inquiries.

Email us: support@koorui.net
US phone support: 866 335 8988

For technical help, include your model and a short description of what happens. Photos or videos can be shared by email.

Stores & social

Find KOORUI online.

Our US sales channels are Amazon and Walmart. This website provides brand information and product support.

Amazon (opens in a new window)Walmart (opens in a new window)

For delivery, payment or platform returns, visit your purchase platform. Our team can help with product use and warranty questions.

Follow KOORUI

Facebook (opens in a new window) Instagram (opens in a new window) YouTube (opens in a new window) TikTok (opens in a new window)

Company address

90 State Street, Suite 700, Office 40, Albany, NY 12207, United States

Please contact our team before sending a product.

Send us a message

Choose a topic to get started. Fields marked * are required.

Your name

Email address

Country / region

Inquiry type

Product details · optional

Product model

Purchase channel

You'll find the model on the label on the back of your monitor.

Business details · optional

Company name

Company website

Tell us about your market, preferred models and the opportunity you have in mind.

Media details · optional

Publication / creator name

Website / social profile

Share your audience, proposed collaboration and preferred timeline.

How can we help?

For information on how we handle your details, see our Privacy Policy.

A little guidance

Before you reach out

Where can I buy KOORUI in the US?

KOORUI products are sold through Amazon and Walmart in the US. Use the store links above to explore available products, pricing and delivery options. Purchases are completed on those platforms.

What should I include in a support request?

Choose Product & Warranty Support and describe your question or issue. If you already own a monitor, include the model, purchase channel and any troubleshooting you have tried. You can email photos or videos to our team when helpful.

How do I contact you about a partnership?

Choose Business & Distribution for retail, distribution or bulk inquiries. Choose Media & Partnerships for press, reviews or creator collaborations. Include your company or profile, market and a brief introduction to your proposal.